Senior Home Care FAQs


Frequently Asked Questions

Seniors who want to age comfortably in their homes might consider home care. Professional caregivers can help with a variety of everyday responsibilities, such as chores, bathing, dressing, preparing meals, and companionship. This has a significant impact on senior citizens’ quality of life.

Please fill out our contact form if you are interested in our home care services, and we will respond to you within 24 hours. We’ll talk about your needs and if we decide we’re a good fit, we’ll arrange a free home inspection. Based on their abilities, personalities, and availabilities, will assist us in choosing the best caregivers for your loved one. Following your opportunity to meet the caregivers, they will start working for you in accordance with the timetable we agreed upon.

Our free home evaluation is intended to assist us determine the type of care you or a loved one may require. After the assessment, there is absolutely no commitment to employ our life care services. Please click here to learn more about our available home care choices.

Within 7 to 10 days after we have completed our home evaluation and you have granted us permission, we will pair you with one of our caregivers.

Every two weeks, you must pay us for continued services. We expect weekly payments, even if you just need our services for a short while. Payments can be made with credit cards, checks, or online banking.

Our home care services must be reserved for a least of 8 hours per day, four days per week, in order for us to guarantee that we can give your loved ones the best care possible.

Though we are aware that life can be unpredictable, we advise adhering to the original caretaker schedule. So that we can make sure a caregiver is available. If you need to change your caregiver schedule, do let us know ahead of time. Please notify us and your caregiver right away if you need to change or cancel a scheduled appointment or event. We’ll go above and above to ensure your caregiver schedule fits your schedule because our goal is to make your life easier.

We want to make sure that the caregiver you have is not just someone you feel at ease with, but also someone who is qualified to give you the most excellent in-home care. For this reason, we carry out our free in-home care evaluation in order to find the best caregiver for your requirements. We will do our best to accommodate your request for the same caregiver if you have previously used our home care services, but we can’t guarantee it as they might not be available.

Yes. If the part-time arrangement meets our requirement of six hours per day, four days per week, you may employ a caretaker. However, you might hire a caregiver full-time if your loved ones would benefit from exceptional care.

Yes. Our caregivers are qualified nursing assistants and can offer home care and companion care for a variety of patients, including individuals with dementia and those who are recuperating from surgery. Visit our services page to view a comprehensive list of our home care offerings.

Yes. We think that because each person is different, home care isn’t a one-size-fits-all service. We think a house assessment should be done first because of this. Establishing a bond between you and the Helping hands’ staff, as well as comprehending the kind and amount of care your loved one requires, are both reliant on this.

Home care and healthcare are very different from one another. Home care services offer support with everyday life activities and are not medical in nature. On the other hand, home healthcare calls for a doctor’s authorization and employs personnel with medical training.

Compared to conventional retirement homes or assisted living facilities, home care support has several benefits. In the beginning, it enables the person to age in place and prevents the disturbance of moving. It also makes it simpler for family members and friends to visit. And finally, it offers a sense of belonging that might lessen loneliness. However, for other people, traditional retirement communities and facilities for assisted living may be preferable options. They provide care around the clock, which certain people may need. Furthermore, they offer a helpful sense of support and community.


Contact us, and we'll be happy to address any inquiries you may have.